Terms of service
Last updated: Sep. 19, 2026
Welcome to 5elements TECH. The terms “we”, “us”, and “our” refer to 5elements TECH. We operate this online store and website, including related information, content, features, tools, products, and services provided through the store (collectively, the “Services”). Our store is powered by Shopify.
By accessing, browsing, or using our Services, or by purchasing products from our store, you agree to these Terms of Service and the policies referenced in them, including our Privacy Policy, Refund and Return Policy, and Shipping Policy.
If you do not agree to these Terms, please do not access or use our Services.
1. Eligibility and Account Information
By using our Services, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
When placing an order or using certain features of our store, you may be required to provide information such as your name, email address, billing information, payment information, and shipping address.
You agree that all information you provide is accurate, current, and complete and that you will update it when necessary.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our store are accurate.
Product colors and appearance may vary depending on your device, screen, browser, or other settings.
Product information, availability, specifications, and pricing may change without notice.
We reserve the right to discontinue products, limit quantities, or restrict sales to particular persons, geographic regions, or jurisdictions where appropriate.
3. Orders and Acceptance
Placing an order through our store constitutes an offer to purchase the selected products.
We reserve the right to accept, decline, limit, or cancel an order where appropriate, including where a product is unavailable, pricing or product information contains an error, fraudulent or unauthorized activity is suspected, shipping to the selected destination is unavailable, an order violates these Terms or applicable law, or circumstances outside our reasonable control prevent fulfillment.
An order is considered accepted when we send an order confirmation.
If we cancel or modify an order after payment has been received, we will provide an appropriate refund where applicable.
Your purchases are subject to our Refund and Return Policy.
4. Pricing and Payments
All product prices displayed on our store are shown in the currency applicable to the store or market in which you are shopping.
Prices, discounts, promotions, and offers may change without notice.
The price charged for an order will generally be the price displayed at the time the order is placed, subject to correction of obvious pricing or technical errors.
Shipping charges, taxes, customs duties, import charges, or other applicable charges may apply depending on the destination and order.
Payments are processed through the payment methods made available at checkout. We do not store complete payment card information on our servers.
You agree to provide accurate and authorized payment information and to pay all charges associated with your order.
5. Shipping and Delivery
We ship products to destinations available through our store and checkout.
Shipping availability, delivery estimates, processing times, and shipping charges may vary depending on the product, destination, fulfillment method, carrier, and other circumstances.
Any delivery timeframe displayed on our store is an estimate and is not a guaranteed delivery date unless expressly stated otherwise.
Delays may occur because of carrier delays, customs processing, weather, incorrect customer information, or circumstances beyond our reasonable control.
Please refer to our Shipping Policy for detailed information about shipping, delivery, tracking, and related matters.
6. Returns, Refunds and Cancellations
Returns, exchanges, refunds, and order cancellations are governed by our Refund and Return Policy.
Please review that policy before placing an order.
7. Intellectual Property
All content available through our Services, including text, graphics, logos, designs, images, videos, product content, trademarks, and other materials, is owned by or licensed to 5elements TECH or its respective licensors and is protected by applicable intellectual property laws.
You may access and use our Services for personal and lawful purposes.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
8. Third Party Services and Links
Our Services may contain links to or integrate with third party websites, applications, services, payment providers, shipping providers, fulfillment providers, or other third party tools.
We do not control third party services and are not responsible for their content, availability, policies, security, or practices.
Your use of third party services may be subject to the terms and policies of those third parties.
9. Shopify
Our store is powered by Shopify. Shopify provides the technology that enables us to operate our online store. Purchases made through our store are transactions between you and 5elements TECH.
10. Privacy
Your use of our Services is also subject to our Privacy Policy.
We collect and process personal information necessary to operate our store, process orders, provide customer support, prevent fraud, process payments, arrange fulfillment and shipping, and provide other store related services.
Our store is powered by Shopify, and information submitted through our store may be processed by Shopify and other service providers as necessary to provide the Services.
Please review our Privacy Policy for detailed information about how personal information is collected, used, stored, and shared.
11. Prohibited Uses
You may use our Services only for lawful purposes.
You must not violate applicable law or regulation; use our Services for fraudulent or unauthorized activities; provide false or misleading information; interfere with the security or operation of our store; attempt unauthorized access; introduce malicious code or viruses; infringe the rights of another person; send spam or unauthorized promotional material; or engage in activity that could damage, disable, overburden, or impair our Services.
We may suspend or terminate access where we reasonably believe these Terms have been violated or where necessary to protect our business, customers, or systems.
12. Errors and Inaccuracies
Our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.
We reserve the right to correct errors or omissions and to update information or cancel affected orders where appropriate.
If an order is cancelled after payment because of such an error, any amount paid for the affected order will be refunded where applicable.
13. Disclaimer
To the maximum extent permitted by applicable law, our Services and information provided through them are provided on an “as available” basis.
We do not guarantee that our Services will always be uninterrupted, secure, timely, or error free.
Nothing in these Terms excludes or limits any consumer rights or other rights that cannot lawfully be excluded or limited under applicable law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, 5elements TECH and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or purchase of products, except where such liability cannot legally be excluded or limited.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless 5elements TECH and its service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms, applicable law, or the rights of another person.
16. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue in effect.
17. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
18. Governing Law
These Terms are governed by the laws applicable to 5elements TECH in India, without prejudice to mandatory consumer protection rights that may apply to customers in their jurisdiction.
Any dispute will be subject to the jurisdiction of courts having appropriate jurisdiction over 5elements TECH, subject to applicable law.
19. Contact Information
5elements TECH
Email: support@5elementstech.store
Address: Ranjeet Nagar, Ambala City, Haryana, India
Website: 5elementstech.store